FAQ
Feel free to contact us directly for any questions by calling 6100 3427 or email us at info@diapersdirect.com.sg.
Alternatively, you can take a look at the most frequently asked questions by our customers and our replies below by clicking on the question you are interested in:
How many Pieces per Pack for each various product?
How many Pieces per Carton for each various product?
What are the waist band range for each various product?
How long does the delivery take?
Why should I sign up for subscriptions?
How do I subscribe?
Q. How many Pieces per Pack for each various product?
SENSI Adult Diapers Size 'S' Pack - 12 pcs per pack
SENSI Adult Diapers Size 'M' Pack - 10 pcs per pack
SENSI Adult Diapers Size 'L' Pack - 10 pcs per pack
SENSI Adult Diapers Size 'XL' Pack - 8 pcs per pack
SENSI Underpad Pack - 10 pcs per pack
SENSI Adult Pant Diapers Size 'M' Pack - 16 pcs per pack
SENSI Adult Pant Diapers Size 'L' Pack - 14 pcs per pack
Q. How many Pieces per Carton for each various product?
SENSI Adult Diapers Size 'S' Carton - 144 pcs per carton
SENSI Adult Diapers Size 'M' Carton - 120 pcs per carton
SENSI Adult Diapers Size 'L' Carton - 120 pcs per carton
SENSI Adult Diapers Size 'XL' Carton - 96 pcs per carton
SENSI Underpad Carton - 120 pcs per carton
SENSI Adult Pant Diapers Size 'M' Carton - 64 pcs per carton
SENSI Adult Pant Diapers Size 'L' Carton - 56 pcs per carton
Q. What are the waist band range for each various product?
SENSI Adult Diapers Size 'S' is suitable for waist range 27-45 Inch
SENSI Adult Diapers Size 'M' is suitable for waist range 29-47 Inch
SENSI Adult Diapers Size 'L' Pack is suitable for waist range 33-52 Inch
SENSI Adult Diapers Size 'XL' Pack is suitable for waist range 35-55 Inch
SENSI Adult Pant Diapers Size 'M' Pack is suitable for waist range 30-42 Inch
SENSI Adult Pant Diapers Size 'L' Pack is suitable for waist range 40-45 Inch
Q. How long does the delivery take?
Upon successful purchase of the products, it will take around 2-3 business days to deliver them to your address. We understand that you may need it urgently, and we suggest that you contact us directly to arrange so we can expedite the delivery for you.
Q. Why should I sign up for subscriptions?
You just need to sign up once and we will deliver the adult diapers directly to you either on a weekly, bi-weekly or monthly basis, you choose the frequency and we do the delivery. Payment is deducted automatically as well. And also there is an additional 10% discount when you sign up. This will help you save money and lots of precious time where you can spend them on your loved ones. This is the easiest and most hassle-free way to buy adult diapers.
Q. How do I subscribe?
It is very simple, just follow these steps:
Go to Adult Diapers Subscription Page
On the right, beside the product image, select "Sign Up for Subscription & Save"
Select delivery frequency either every 1 week, 2 weeks or 4 weeks
Select the Size of the adult diaper you require
Select the number of cartons you require for each delivery frequency; to see how many pieces of adult diapers each carton of various size types contain, please refer to the FAQ Question: "How many Pieces per Carton for each various product?" of this page.
Click on the Subscribe button
Click on the Checkout button to review the order summary
Click on Checkout button once again to start filling in your information, shipping details and payment method